How we do what we do
We believe Information Technology should add value to your business and not be a cost centre. The way we make IT commercially effective is to incorporate the following phases in a continuous loop:
Review existing environment
When selecting a new cloud platform or application it is important to first document the current state of activities for the existing legacy platform incorporating relevant history and system landscape.
Recommendations and Roadmap
Recommendations and an Implementation Roadmap are produced to ensure your business knows the value of moving to the new platform.
This process includes stakeholder interviews, sample end user observations and the collection of current issues, challenges and current use of existing systems.
Health Check for existing systems
If your business is already on a modern cloud platform that we implement, we will assist your business to get the most out of it by performing a general health check and getting straight into introducing improvements and architecting new solutions.
Continual Strategy Alignment
Once the core strategy is set and the transformation project is complete we want to ensure that all new business requirements adhere to the business's IT Strategy.
Plenty of Parking project managers coordinate regular meetings and status reports with key stakeholders to ensure all parties are informed of the project's status and momentum.
Experience and Know How
Plenty of Parking has developed its own internal detailed checklists documenting change management, your current environment, step by step migration and training. This deep expertise means changing platforms is conducted in a seamless and transparent manner to the end users.
At Plenty of Parking we don't believe technology is a "set and forget" process. Your business relies heavily on modern cloud platforms which means you need to keep your systems as optimised as possible.
Contact Support as often as you require
Plenty of Parking's Support Service offers a number of support issue requests. At the moment this is during AEST business hours with more time zones to be supported in the future.
Our technical support engineers will ensure you have full visibility on the progress of your support issue from beginning to resolution.
Day to Day Support Queries
Plenty of Parking’s Support Service covers day to day support queries and ongoing training requests to existing implementations.
Measure and Monitor IT Performance
We run regular IT Meetings to cover work completed, in progress, recurring issues and long term projects. This is an important process to maintain a culture of continual improvement.